Privacy Policy

Privacy Policy for House of Slow

Last updated: 9.1.2025

At House of Slow, your privacy is treated with the same care as a handwritten letter sealed with wax — never rushed, never shared without permission, always held with respect.

We know that when you invite us into your home (and your inbox), you’re trusting us with personal details. This page explains what we collect, how we use it, and how you can stay in charge of your own information.

What We Collect

When you interact with House of Slow — whether signing up for Porch Letters, ordering a Porch Box, or browsing the shop — we may collect:

  • Your name and email address (for Porch Letters and updates)

  • Your mailing address (to send physical letters, boxes, and cozy surprises)

  • Payment information (processed securely through trusted services like Stripe, Shopify, and PayPal — we never see or store your full card details)

How We Use Your Information

We use the details you provide only to:

  • Deliver the letters, boxes, or digital products you’ve purchased or requested

  • Keep in touch with you via email (gentle updates, seasonal offers, and special invitations)

  • Improve your overall House of Slow experience

    You’ll never receive spam or irrelevant messages from us. Every note we send is designed to feel like a thoughtful letter from a pen pal.

Sharing Your Information

We do not sell, rent, or trade your personal information to anyone — ever.

We may use trusted third-party services (such as FEA Create / LeadConnector for emails, or Stripe/Shopify/PayPal for payments). These partners help us run smoothly but are bound by their own strict privacy rules.

Your Rights

You remain in control of your information:

  • You can unsubscribe from emails at any time (a simple click at the bottom of every message).

  • You may request to update or delete your information by contacting us.

  • If you live in California, you may have additional rights under the CCPA.

  • If you’re in the UK or EU, you’re protected by the GDPR, which allows you to access, correct, or erase your data.

Cookies & Browsing

Our website may use cookies (the digital kind, not the chocolate chip kind) to make browsing smoother. These can be managed in your browser settings.

Keeping Your Information Safe

We take your security seriously. All sensitive transactions (like payments) are encrypted and processed by secure third-party providers.

Changes to This Policy

Just as seasons shift, this policy may be updated from time to time. If changes are made, we’ll post the new version here and update the date above.

If you have questions about how your information is handled, or if you’d like us to delete/update your data, please write to us. 📬

We’ll treat your note with the same care as any porch letter — promptly and warmly.

Copyrights 2025 House of Slow™ | Terms & Conditions | Privacy Policy