Terms & Conditions

Last Updated: September 1, 2025

Welcome to House of Slow. These Terms & Conditions (“Terms”) outline the rules for using our website, products, and services. By accessing or purchasing from House of Slow, you agree to these Terms. Please read them carefully.

Who We Are

House of Slow (“we,” “our,” “us”) offers products and services including, but not limited to, Porch Letters, Porch Boxes, and other curated slow-living experiences.

Eligibility

To use our services or make a purchase, you must be:

• At least 18 years old (or have parental/guardian consent).

• Providing accurate and current information when ordering.

Orders & Payments

• All prices are listed in USD unless stated otherwise.

• Payments are securely processed through third-party providers such as Stripe, PayPal, and Shopify. We do not directly store or process your credit card information.

• By placing an order, you agree to pay the total price (including applicable taxes and shipping).

Shipping & Delivery

• Porch Letters and Boxes are shipped to the address you provide at checkout. Please ensure it is accurate.

• Delivery times may vary depending on your location and carrier. While we do our best to deliver promptly, we are not responsible for delays outside our control.

• We currently ship within [insert shipping regions; e.g., United States only / US & Canada / worldwide].

Returns, Refunds & Cancellations

• Because Porch Letters and Boxes are personalized and curated, all sales are final.

• If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [email protected]. We’ll work with you to make it right.

• Subscriptions may be canceled at any time, but cancellation will apply to future orders only.

Use of Content

• All content on House of Slow—including text, photos, artwork, and Porch Letter writings—is owned by us and protected by copyright.

• You may not reproduce, distribute, or use our content for commercial purposes without written permission.

Privacy

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Third-Party Services

We may use third-party platforms (such as LeadConnector/FEA Create, Stripe, PayPal, or Shopify) to help provide our services. We are not responsible for the practices of these third parties, though we only partner with trusted providers.

Limitation of Liability

• House of Slow is not liable for damages arising from the use or inability to use our website, products, or services.

• Our products (letters, boxes, or digital content) are for personal use only and are provided “as is.”

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Idaho, USA.

Changes to These Terms

We may update these Terms occasionally to reflect changes in our practices or legal requirements. When we do, we’ll revise the “Last Updated” date at the top of this page.

Contact Us

If you have questions about these Terms, reach out anytime:

📍 Mailing Address: 11990 W Mesquite Dr, Boise, ID 83713